Returns, Refunds & Cashback
In the odd case that you do not love your Vedic Needs products, here is our policy on returns:
- Products can be returned within 7 days of receiving only if the packs are sealed and not damaged in any way.
- Vedic Needs team must receive and approve your return request. Once your request is received and approved, we will arrange for a return pick up at an agreed time.
- In the unlikely event that your products arrive damaged, you must email us a picture of the damaged product, within 48 hours of receiving your order.
- Upon authorization of returns, we will offer you an exchange or refund. You could choose to get a full refund on your original credit or debit card used for payment in which case return shipping charges and a stocking fee might be applicable. Items that may have been damaged, defective, or sent by error will be fully refunded. The refund will be processed within 7 working days from the date we receive the products back.
- We aim to process all returns within one (1) week. If you have any questions about your return, please talk to our customer care team.
- All returns are subject to the discretion of Vedic Needs.
- Orders which are pending for shipping can be canceled within 1 working day from the date of placing the order. Once the order is canceled, the refund will be processed within 7 working days.
For any other questions or clarifications, please talk to us.
